Privacy Policy.

 

Power Gas App takes your privacy very seriously. This Privacy Policy explains what personal information we collect, with whom we share it, and how you (the user of the Service) can prevent us from sharing certain information with certain parties. You should read this Privacy Policy completely. By downloading Power Gas App, you agree to the following:

“By downloading Power Gas App, I hereby agree to the collection and processing of my personal information for legitimate business purposes. I hereby certify that all the information provided by me is true and correct to the best of my knowledge, and that any misrepresentations or falsity therein will be considered as an act to defraud Power Gas App Management and its partners. I authorize Powergas to verify and investigate the above statements/information as may be required, from the references provided and other reasonable sources. For this purpose, I hereby set aside my rights on the confidentiality of client information and expressly consent to the processing of any personal information and records relating to me that might be obtained from third parties, including government agencies, my employer, business associates and other entities you may deem proper and sufficient in the conduct of my business, sensitive or otherwise, for the purpose of determining my eligibility for a position which I am applying for. I further agree that this application and all supporting documents and any other information obtained relative to this application shall be used by and communicated to Powergas and shall remain its property whether granted or not granted the opportunity. I expressly and unconditionally authorize Powergas to disclose to any Person or institution any information regarding me. In particular, I hereby acknowledge and authorize: “The regular submission and disclosure of my personal data as well as any updates or corrections thereof.”

SECTION 1. SCOPE OF POLICY AND TERMS
This Privacy Policy applies to your use of:

  1. Power Gas App mobile application software (“App”) available on our site or hosted on the Google Play Store (“App Site”), once you have downloaded or streamed a copy of the App onto your mobile telephone or handheld device (Device).
  2. Any of the services accessible through the App, which are available on the App Site or other sites of ours (“Services Sites”).
    Terms used in this Privacy Policy shall have the following meanings:
    Any of the services accessible through the App, which are available on the App Site or other sites of ours (“Services Sites”). Terms used in this Privacy Policy shall have the following meanings: “Compliance Obligations” means obligations ofPower Gas to comply with: (a) Laws or international guidance and internal policies or procedures, (b) any demand from Authorities or reporting, disclosure or other obligations under Laws, and (c) Laws requiring us to verify the identity of our customers.
    “Laws” include any local or foreign law, regulation, judgment or court order, voluntary code, sanctions regime, an agreement between any member of Power Gas and an Authority, or agreement or treaty between Authorities and applicable to Power Gas .
    “Personal Data” or “Personal Information” refers to any information whether recorded in a material form or not, from which the identity of an individual is apparent or can be reasonably and directly ascertained by the entity holding the information, or when put together with other information would directly and certainly identify an individual.
    “Services” includes maintaining the App available on our site OR hosted on the App Site, once you have downloaded or streamed a copy of the App onto your Device.
    “Labour law” means a law relating to the rights and responsibilities of workers.
    “Services” includes maintaining the App available on our site OR hosted on the App Site, once you have downloaded or streamed a copy of the App onto your Device.
    “We”, “Our” and “Us” refer to Power.
    Reference to the singular includes the plural (and vice versa).
    SECTION 2. COLLECTION OF YOUR INFORMATION
    We may collect information about you in a variety of ways. The information we may collect via the Application depends on the content and materials you use, and includes:.
  3. Personal Data:
  4. Demographic and other personally identifiable information (such as your name and email address) that you voluntarily give to us when choosing to participate in various activities related to the Application. If you choose to share data about yourself via your profile, please be advised that all data you disclose in these areas is public and your data will be accessible to anyone authorized by Chev Energies Ltd who accesses the Application.
  5. Derivative Data:
  6. Information our servers automatically collect when you access the Application, such as your native actions that are integral to the Application such as completing a sale, taking photos, use of geo-location as well as other interactions with the Application and other users via server log files.
  7. Financial Data:
  8. Financial information, such as data related to your payment method e.g. M-Pesa transactions that we may collect when you purchase, order, return, exchange, or request information about our services from the Application. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, Safaricom PLC, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.
  9. Geo-Location Information:
  10. We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using the Application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.
  11. Mobile Device Access:
  12. We may request access or permission to certain features from your mobile device, including your mobile device’s e g. Bluetooth, and camera and location feature. If you wish to change our access or permissions, you may do so in your device’s settings.
  13. Mobile Device Data:
  14. Device information such as your mobile device ID number, model, and manufacturer, version of your operating system, phone number, country, location, and any other data you choose to provide.
  15. Push Notifications:
  16. We may request to send you push notifications regarding your account or the Application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.
  17. Information we collect about you and your device. Each time you visit one of Our Sites or use one of our Apps the information we may collect includes but is not limited to the following:
    • Technical information, including the type of mobile device you use, unique device identifiers (for example, your Device’s IMEI or serial number), information about the SIM card used by the Device, mobile network information, your device operating system, the type of browser you use, or your Device’s location and time zone setting (Device Information);
    • Information stored on your Device, including contact lists, call logs, SMS logs, contact lists from other social media accounts, photos, videos or other digital content (Content Information);
    • Details of your use of any of our Apps or your visits to any of Our Sites including, but not limited to, traffic data, location data, weblogs and other communication data.
  18. Location information. We may also use GPS technology or other location services to determine your current location.
  19. Information we receive from other sources. We reserve the right to work with a limited number of third parties (including credit reference agencies, mobile network providers, and collection agencies) and may receive information about you from them.
  20. Unique application numbers. When you install or uninstall a Service containing a unique application number or when such a Service searches for automatic updates, that number and information about your installation, for example, the type of operating system, may be sent to us. We may occasionally send you push notifications through our mobile applications to send you marketing messages and other Service or transaction-related notifications that may be of importance to you. You may at any time opt-out from receiving these types of communications by turning them off at the device level through your settings or through the mobile application settings.
    We and our third-party service providers, including our marketing partners and analytics providers, may use mobile tracking technologies and/or website cookies to distinguish you from other users of the App, App Site or Service Site. This helps us to provide you with a good experience when you use the App or browse any of the sites and also allows us to improve the App and Our Sites.
    As is true of most websites, we gather certain information automatically and store it in log files. This information may include your internet protocol (IP) address, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. From time to time, we may combine this automatically collected data to other information we collect about you for reasons such as analysis, security, content generation or marketing.
    We may use the analytics tools and software in order to develop and analyze use of the Service. Analytics companies may access anonymous individual data to help us understand how the Service is used. We may link the information we store within the analytics software to any Personal Information you submit within the mobile applications.
    By uninstalling the app from your Device, you can withdraw your consent from accessing your Customer Information in the future. We may keep and share stored Customer Information after the point of uninstall for as long as necessary for the fulfillment of the purposes for which Customer Information was obtained or for the establishment, exercise or defense of legal claims, or for legitimate business purposes, or as permitted by law.
    SECTION 3. USE OF YOUR INFORMATION
    Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:
    • To process your Information.
    • To verify your identity.
    • To build the Performance models and perform performance scoring.
    • To analyze customer behavior.
    • To allow us to fulfil our obligations to our partners.
    • To troubleshoot problems with the Service.
    • To comply with applicable laws, regulations, and rules, such as those relating to “know-your-customer” and anti-money laundering requirements.
    • To detect and prevent fraud and other illegal uses of the Service.
    • To send you marketing notices, service updates, and promotional offers.
    • To contact you by telephone using auto-dialed or pre-recorded message calls or text (SMS) messages (if applicable) as authorized for the purposes described in this Privacy Policy.
    • Assist law enforcement and respond to subpoena.
    • Compile anonymous statistical data and analysis for use internally within Chev Energies Ltd.
    • Create and manage your account.To process your Information;
    • Email you regarding your account or order.
    • Fulfill and manage purchases, orders, payments, and other transactions related to the Application.
    • Generate a personal profile about you to make future visits to the Application more personalized.
    • Increase the efficiency and operation of the Application.
    • Monitor and analyze usage and trends to improve your experience with the Application.
    • Notify you of updates to the Application.
    • Offer new products, services, mobile applications, and/or recommendations to you.
    • Perform other business activities as needed.
    • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
    • Process payments and refunds.
    • Request feedback and contact you about your use of the Application.
    • Resolve disputes and troubleshoot problems.
    • Respond to product and customer service requests
    • Solicit support for the Application..
    SECTION 4. DISCLOSURE OF YOUR INFORMATION
    We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
  21. By Law or to Protect Rights
  22. If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
  23. Third-Party Service Providers
  24. We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  25. Marketing Communications
  26. With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
  27. Third-Party AdvertisersPersonal Data:
  28. We may use third-party advertising companies to serve ads when you visit the Application. These companies may use information about your visits to the Application and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.
  29. Affiliates
  30. We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company Chev Energies Ltd and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
  31. Business Partners
  32. We may share your information with our business partners to offer you certain products, services or promotions.
  33. Other Third Parties
  34. We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.
  35. Sale or Bankruptcy
  36. If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline honor commitments we made in this Privacy Policy.
    We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.
    SECTION 5. WHERE WE STORE INFORMATION
    The data that we collect from you may be transferred to, and stored at, a destination outside or within Kenya. It may also be processed by staffs operating within and outside Kenya who work for us or for one of our suppliers. These staff members may be engaged in the fulfillment of your requests. By submitting your Personal Data, you agree to this transfer, storing or processing of data. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. We may also disclose your data to anyone we consider necessary in order to provide you with services in connection with an account.
    Where we have given you (or where you have chosen) a password or PIN that enables you to access certain parts of Our Sites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to Our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
    SECTION 6. CONTROLS FOR DO-NOT-TRACK FEATURES
    Most of our applications, web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.
    SECTION 7. OPTIONS REGARDING YOUR INFORMATION
  37. Account Information
    •Logging into your account settings and updating your account
    •Contacting us using the contact information provided below at the end of this privacy policy.
  38. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.
  39. Emails and Communications
  40. If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:
    • Noting your preferences at the time you register your account with the Application
    • Logging into your account settings and updating your preferences.
    • Contacting us using the contact information provided below
  41. If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.
    If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly. SECTION 8. CONTACT US
  42. If you have questions or comments about this Privacy Policy, please contact us at:
  43. Chev Energies Limited
  44. Power Gas Building, Eldoret Malaba Highway
  45. P.O. Box 157-50205, Webuye - Kenya
  46. Phone: +254748911778